If we take our brilliant team - we never set formal exams (although we do grade tea-making ability) but we do expect that the team collaborate, learn from each other, reflect on their experiences, and get the guidance they need to ensure their future success. 10 years ago we had the idea to design a technology that would fully support these practices. Today, we have it, and lots more besides. You might expect that we're a little proud of our achievements. And you'd be right.